By visiting, searching, utilizing, and receiving bookings through our website, you agree to familiarize yourself with, understand, and be legally bound by the terms specified in this document. This cancellation policy serves to provide essential information that consumers should know before engaging with flyfareway. Once we process all payments and send the confirmation receipt to the customer via email, we establish a legally binding agreement between the customer and flyfareway. The individual making the reservation is responsible for recognizing the policy and its limitations, whether the booking involves flights, hotels, or vacation packages.

flyfareway operates as a comprehensive travel agency, offering a wide range of services beyond airline tickets, including last-minute hotel reservations and accommodations. By using flyfareway, customers can simplify their travel planning, whether it's booking flights or arranging hotels. If you have questions or need assistance, our dedicated customer support team is here to help you, ensuring your travel experience is seamless.

A Guarantee of the Lowest Price

We assure our customers that if they find a flight or hotel room available at a lower price on the same date and time as their original booking, we will refund the difference. This guarantee applies to flights, hotels, and vacation packages booked through flyfareway.

How Do I Make a Request for a Refund?

Customers have a single, exclusive channel through which they can request a refund for their flight or hotel package. Our goal is to ensure the best possible pricing, but customers may only file one claim per booking, even if a lower rate is offered on multiple platforms simultaneously.

To initiate a refund request under our best price guarantee, please contact us at any time. If you find a lower-priced flight or hotel room on another website, make sure it's still available when you make the claim. Once we receive and approve the request, flyfareway will expedite the refund process for the price difference.

To file a claim for a refund, what kinds of documentation are required?

Clients must provide necessary documentation via email to prove their eligibility for a refund under the low-fare or low-rate commitment. This documentation must include details like the date of travel, destination, airline name, class of service, hotel name (if applicable), and price, as well as any other relevant information.

Cancellation

flyfareway does accept reservation cancellations, but the cancellation process can only be completed over the phone. Note that different airlines and hotels have different return policies, so we cannot guarantee a refund for canceled tickets or hotel bookings.

In the case of a "no-show," where a passenger or hotel guest fails to check in or board their flight without informing the provider, the reservation is considered void, and refunds are not issued.

Cancellations made within twenty-four hours of booking are eligible for a refund of the deposit. We will process refunds back to the original form of payment within ten to fifteen days of the original transaction, and we do not support transfers to other payment methods or accounts.